Shipping policy
This Shipping Policy ("Policy") governs the shipment of products purchased through Skylynn.co.in ("Website"), owned and operated by Skylynn, located at:
Skylynn
Sati Plaza, 3, B.T Road, Barrackpore Chiriamore, 1st Floor, Kolkata, West Bengal 700120
Email: info@skylynn.co.in
By placing an order through our Website, you agree to the terms set forth in this Policy.
1. Shipping Coverage
Skylynn currently ships products only within India. International orders are not supported at this time.
2. Order Processing
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Orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Orders placed after 5:00 PM IST will be processed on the next business day.
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You will receive a confirmation email once your order has been shipped.
3. Shipping Methods & Timelines
| Shipping Type | Carrier | Estimated Delivery | Charges |
|---|---|---|---|
| Standard Shipping | Delhivery / Blue Dart / India Post | 3–7 Business Days | ₹50 – ₹150 |
| Express Shipping | DTDC / Bluedart Priority | 1–2 Business Days | ₹150 – ₹300 |
Note: Delivery timelines are estimates and not guaranteed. Skylynn is not liable for delays caused by third-party logistics providers.
4. Shipping Charges
Shipping charges are calculated based on order weight, destination pin code, and selected shipping method. Applicable charges will be displayed at checkout.
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Free standard shipping is available on orders above ₹1,000.
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All shipping fees are non-refundable unless otherwise stated in our Return & Refund Policy.
5. Order Tracking
Once shipped, you will receive an email/SMS containing a tracking ID and a link to track the delivery status. Tracking information may take up to 24 hours to become active.
6. Delivery Issues & Responsibility
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Incorrect Address: Customers are solely responsible for providing a correct and complete shipping address. Skylynn shall not be held liable for orders shipped to incorrectly entered addresses.
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Undeliverable Packages: If an order is returned due to incorrect address, refusal, or non-collection, a re-delivery charge may apply.
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Loss or Damage: If your package is lost or damaged during shipping, please contact us at info@skylynn.co.in within 7 days of expected delivery. We will assist with filing a claim or sending a replacement.
7. In-Store Pickup
We offer local in-store pickup at the following address:
Skylynn
Sati Plaza, 3, B.T Road, Barrackpore Chiriamore, 1st Floor, Kolkata, West Bengal 700120
Pickup orders are generally ready within 1–2 business days. A notification will be sent when the order is ready for collection.
8. Force Majeure
Skylynn shall not be held liable for any failure or delay in delivery due to causes beyond our reasonable control, including but not limited to natural disasters, lockdowns, strikes, or courier disruptions.
9. Changes to Shipping Policy
Skylynn reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be posted on this page with an updated effective date.
10. Contact Information
For any queries regarding shipping, please reach out to:
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Email: info@skylynn.co.in
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Phone: +91-XXXXXXXXXX
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Customer Service Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
Effective Date: April 18, 2025